1. The Method Method: Seven Obsessions That Helped Our Scrappy Start-up Turn an Industry Upside Down
Eric Ryan & Adam Lowry
I must admit I haven’t yet read this book from cover to cover, but from what I’ve read so far I really need to send this recommendation!
If you’re looking for real insights, in this book from a start-up in particular, on how to create and nurture an amazing corporate culture, this is the book for you.

    The Method Method: Seven Obsessions That Helped Our Scrappy Start-up Turn an Industry Upside Down

    Eric Ryan & Adam Lowry

    I must admit I haven’t yet read this book from cover to cover, but from what I’ve read so far I really need to send this recommendation!

    If you’re looking for real insights, in this book from a start-up in particular, on how to create and nurture an amazing corporate culture, this is the book for you.

  2. thxthxthx: Thank Goodness for Everything

Leah Dieterich

This is probably the gift of the year 2011. A book built on top of the community site thxthxthx.com, it is basically a coffee table book full of thank you notes. Hours of great fun, dare I say it’s the perfect book to leave next to your toilet to kill that awful waiting time while you’re there? ;-)

This is my favorite note:

Dear Uncertainty,

Thanks for also essentially being possibility. I’m a lot more into you when I think of you that way.

All the best,

Leah

    thxthxthx: Thank Goodness for Everything

    Leah Dieterich

    This is probably the gift of the year 2011. A book built on top of the community site thxthxthx.com, it is basically a coffee table book full of thank you notes. Hours of great fun, dare I say it’s the perfect book to leave next to your toilet to kill that awful waiting time while you’re there? ;-)

    This is my favorite note:

    Dear Uncertainty,

    Thanks for also essentially being possibility. I’m a lot more into you when I think of you that way.

    All the best,

    Leah

  3. The Art of Community: Building the New Age of Participation

Jono Bacon

I’ve used this book with many clients and co-workers during the last few years and it’s been a splendid source of inspiration on community building.

Jono has got some great learnings from the Open Source community, especially Ubuntu, that he shares very elegantly with you in this book. Even though he’s from the techie world, the book is very easy to adapt to other lines of business.

    The Art of Community: Building the New Age of Participation

    Jono Bacon

    I’ve used this book with many clients and co-workers during the last few years and it’s been a splendid source of inspiration on community building.

    Jono has got some great learnings from the Open Source community, especially Ubuntu, that he shares very elegantly with you in this book. Even though he’s from the techie world, the book is very easy to adapt to other lines of business.

  4. The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World

Fred Reichheld

The updated edition of this masterpiece was just released today. I have read the first edition from cover to back and it has profoundly changed how we do things at Wemind, but also how many of our clients do business.

You should read it, if you’re wondering how to measure the effect of your social media initiatives and how to translate what you’re doing on Twitter into something that affects your organization’s bottom-line. It gives you a framework for measuring how possible it is that your customers/users will recommend you, and how that drives loyalty and sales.

The many case stories and tools in the original edition has been really inspirational to me, and I suppose I’m only going to find many more in this new edition.

    The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World

    Fred Reichheld

    The updated edition of this masterpiece was just released today. I have read the first edition from cover to back and it has profoundly changed how we do things at Wemind, but also how many of our clients do business.

    You should read it, if you’re wondering how to measure the effect of your social media initiatives and how to translate what you’re doing on Twitter into something that affects your organization’s bottom-line. It gives you a framework for measuring how possible it is that your customers/users will recommend you, and how that drives loyalty and sales.

    The many case stories and tools in the original edition has been really inspirational to me, and I suppose I’m only going to find many more in this new edition.

  5. Bureaucratics
Jan Banning
A comparative study of the culture and symbols of state civil administrations - the institutions through which citizens are generally confronted with the state. Eight countries are represented: Bolivia, China, France, India, Liberia, Russia, Yemen, and the United States.
The subjects in the photographs are all civil servants holding executive power.
This is an amazing photo book, giving you an immediate understading of how bureaucracy is both very different and very alike in different cultures around the world.

    Bureaucratics

    Jan Banning

    A comparative study of the culture and symbols of state civil administrations - the institutions through which citizens are generally confronted with the state. Eight countries are represented: Bolivia, China, France, India, Liberia, Russia, Yemen, and the United States.

    The subjects in the photographs are all civil servants holding executive power.

    This is an amazing photo book, giving you an immediate understading of how bureaucracy is both very different and very alike in different cultures around the world.

Otlet's Shelf theme by Andrew LeClair & Rob Giampietro.